The problem
Across all three buildings, similar issues were causing unnecessary cost and inefficiency: ageing or failing metering systems, manual reads for hot and cold water, no individual accountability with all costs shared via body corporate levies, frequent billing disputes, no visibility into leaks or high usage, rising Watercare (Auckland's water utility) and gas charges, and significant administrative workload.
What we did
Smart Metering delivered a unified upgrade across all three complexes. Advanced metering hardware: ultrasonic smart meters for hot and cold water with highly accurate low-flow measurement. Reliable connectivity: building-wide wireless coverage with automated daily reads sent securely to the cloud platform. Resident tools: an online portal for usage insights, invoices, payments and account management. Billing and administration: Smart Metering manages Watercare charges directly, with optional hot water and gas billing when required. Fully managed delivery: site planning, plumbing access coordination, installation and configuration, platform setup and resident onboarding.